How To Delete a Payment Request

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    Sara Payne

    The Delete icon does not exist next to the payment request name. I can't delete my payment request.

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    Jillian Neimeister

    Hi Sara,

    The delete icon only appears if a payment request has not been submitted to the funder yet. Once a payment request is submitted to the funder, the ability to delete is no longer an option as that is a decision point for approve or reject for the Funder. If a submitted payment request needs to be adjusted, we recommend directly reaching out to your funder for them to reject. After that is rejected, it will reopen and you can make appropriate edits to resubmit.

    Please submit a support ticket if you have additional or specific questions for your particular use case.

    Thank you!

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