The Note Types list contains all types of notes users can select when creating a note on a record. The default note types are Call, Email, Meeting, and Onsite Visit. The default note types cannot be edited or deleted from the list. Additional note types can be added or edited as needed.
Prerequisite: Cannot be one of the default note types: Call, Email, Meeting, or Onsite Visit.
- Open Administration>Lists>Note Types.
- Click the (Edit icon) next to a note type name.
- Update the information as necessary.
- Click Update.